Deposit Limits
Set a daily, weekly, or monthly cap on how much you can deposit into your Sky Exchange account. Limits are applied instantly. You can decrease them at any time; increases take 72 hours to take effect.
Set Deposit LimitAge Verification
Strict 18+ enforcement on every Sky Exchange ID. Zero tolerance for underage gambling.
Fair Limits
Set your own deposit, loss, and session limits to stay within your personal boundaries.
Easy Exit
Self-exclude from Sky Exchange instantly — for a day, a month, or permanently.
24/7 Support
Our trained support team is available around the clock to help you stay in control.
Free Tools
SKY EXCHANGE RESPONSIBLE GAMBLING TOOLS
Every Sky Exchange ID holder has free, instant access to all of the following responsible gambling tools. No cost. No waiting. Available 24/7 in your account settings.
Loss Limits
Define the maximum amount you are willing to lose within a given period. Once your loss limit is reached, Sky Exchange will prevent further betting until the period resets.
Set Loss LimitSession Time Limits
Set a maximum session duration. Sky Exchange will display a reminder when your session approaches the limit and will automatically log you out when the limit is reached.
Set Session LimitCooling-Off Period
Take a short break from betting without permanently closing your account. Choose a cooling-off period of 24 hours, 7 days, or 30 days. Your Sky Exchange ID remains active but betting is suspended.
Take a BreakSelf-Exclusion
Permanently or semi-permanently exclude yourself from Sky Exchange. Available in durations of 6 months, 1 year, 3 years, or permanently. Contact our support team or use your account settings.
Self-Exclude NowReality Checks
Receive periodic pop-up notifications showing how long you have been logged in and a summary of your betting session. A simple, effective reminder to stay aware of your gambling behaviour.
Enable RemindersKnow the Signs
WARNING SIGNS OF PROBLEM GAMBLING
Problem gambling can affect anyone. Recognising the warning signs early is the most important step toward getting help. If you recognise any of these signs in yourself or someone close to you, please seek help.
1
Chasing losses: Betting more money to try to win back what you have already lost, often leading to a cycle of escalating bets.
2
Neglecting responsibilities: Gambling is taking priority over work, family, relationships, or financial obligations.
3
Betting beyond your means: Using money intended for rent, food, bills, or other essentials to fund gambling.
4
Secrecy: Hiding your gambling activity from family members or lying about the amount of money lost.
5
Unable to stop: Feeling unable to control your gambling, even when you want to stop or have tried before.
6
Mood changes: Feeling anxious, irritable, or depressed when not gambling, or gambling to cope with stress or difficult emotions.
7
Borrowing to gamble: Taking out loans, borrowing from friends or family, or selling possessions to fund gambling.
8
Increasing stakes: Needing to bet increasingly larger amounts to feel the same level of excitement or satisfaction.
If You Recognise These Signs — Act Now
Problem gambling is a recognised health condition — not a personal failure. Help is available and recovery is possible. Contact Sky Exchange support immediately to activate self-exclusion, or reach out to a professional gambling support organisation. You do not have to face this alone.
Self-Assessment
IS MY GAMBLING UNDER CONTROL?
Answer these 5 questions honestly to get a quick personal assessment of your gambling habits. This is completely anonymous — the results are for your eyes only.
Gambling Self-Assessment
5 questions · Anonymous · 60 seconds
Q1
Do you find yourself spending more money on gambling than you planned?
Q2
Have you ever tried to win back money you have lost by gambling more?
Q3
Has gambling ever affected your work, family, or personal relationships?
Q4
Have you felt guilty, anxious, or depressed about your gambling?
Q5
Do you feel in complete control of your gambling activity?
Support Resources
FREE GAMBLING SUPPORT RESOURCES
Sky Exchange works alongside recognised organisations that provide free, confidential support for people affected by problem gambling and their families.
iCall India
Free professional counselling service for mental health, addiction, and behavioural issues including gambling problems. Available in Hindi and English.
Visit iCallNIMHANS
National Institute of Mental Health and Neurosciences — India's premier mental health institute offering addiction treatment programs and support services.
Visit NIMHANSSky Exchange Support
Our own 24/7 responsible gambling support team is trained to help. Contact us via WhatsApp, live chat, or email for immediate account-level help.
Contact SupportFAQ
RESPONSIBLE GAMBLING QUESTIONS
Log in to your Sky Exchange ID, go to Account Settings → Responsible Gambling → Deposit Limits. Choose your daily, weekly, or monthly limit. Limits take effect immediately. Increases have a mandatory 72-hour review period, but you can decrease your limit instantly at any time.
Contact our 24/7 support team via live chat or WhatsApp and request self-exclusion. You can choose a period of 30 days, 6 months, 1 year, or permanent. You can also initiate self-exclusion directly from your account settings under Responsible Gambling. Once activated, self-exclusion cannot be reversed until the chosen period has elapsed.
Sky Exchange does not provide refunds for gambling losses as all bets are placed voluntarily. However, if you self-exclude and there are funds remaining in your account balance, those funds will be returned to you. We strongly encourage you to use deposit limits and self-exclusion tools before problems escalate.
Several parental control and website-blocking apps can help you restrict access to gambling sites on your phone or computer. We recommend GamBlock, Betfilter, or using your device's built-in screen time and content restriction features. Ask our support team for guidance on setting these up alongside your Sky Exchange self-exclusion.
Sky Exchange's Commitment to You
Sky Exchange will never send promotional offers or bonus incentives to any member who has activated responsible gambling tools, is on a cooling-off period, or has a self-exclusion in effect. Your wellbeing always comes first.